Terms of Service

The rules for using this website, online serials and contacting us — in plain language.

On this page 15 sections
  1. What these terms cover
  2. Using this website
  3. General information, not medical advice
  4. Online serials and appointments
  5. WhatsApp, phone and social media
  6. Photos, videos and articles
  7. Intellectual property
  8. Links to other websites and platforms
  9. Visitors from outside Bangladesh
  10. Limits of liability
  11. Privacy
  12. Changes to these terms
  13. Governing law
  14. Contact
  15. Frequently asked questions

In short: this website gives general information and accepts online serial (appointment) requests. It does not replace a consultation with the doctor, and no serial is final until the chamber confirms it.

By using the website you agree to these terms. If you do not agree, please do not use the site.

What these terms cover

“We” means Dr. Sharmin Afroz and the staff who manage her appointments; “you” means any visitor or person requesting a serial. These terms apply to every page, article, video and the booking form. Actual treatment at the chamber or hospital is agreed separately between the doctor and the patient.

Using this website

You may read the site, watch the videos and share links for personal, non-commercial use. You may not:

  • Send a serial request in someone else’s name or with false details
  • Send repeated pointless requests, spam or harmful files
  • Try to access protected areas, hack the site or scrape content automatically
  • Republish or commercially use text, photos or videos without permission
  • Use the site for anything illegal or harmful to others

If these rules are broken, the request may be cancelled and the site’s security system may temporarily block access.

General information, not medical advice

Articles, videos and FAQs on this website are for general awareness only. Do not diagnose yourself or start medicine based on them; every patient is different, and decisions must be made after the doctor examines you. In an emergency (such as heavy bleeding, severe pain or fainting) go to the nearest hospital without waiting for a serial.

Reading the site, watching a video or sending the form does not create a doctor–patient relationship, and the website does not promise any particular treatment result. See the Medical Disclaimer for details.

Online serials and appointments

  • Details sent through the online form or WhatsApp are a request. A serial is final only after the chamber confirms it by phone or message.
  • Please give your correct name and a working mobile number so we can reach you.
  • The same number cannot book more than one serial for the same day and chamber.
  • Schedules may change because of emergency surgery, leave or chamber closures; we will let you know as soon as possible.
  • If you cannot come, please call in advance so another patient can have the slot.
  • Consultation fees, tests and treatment costs are set directly by the chamber or hospital.

WhatsApp, phone and social media

Contact through WhatsApp, phone, Facebook or YouTube is only for serials and general enquiries. Medical advice or prescriptions are not given through these channels. Please do not send reports, photos or very personal health information on social media; show them to the doctor at the chamber.

Photos, videos and articles

  • Gallery photos show the doctor’s work, awareness programmes and the chamber; they do not promise any treatment result.
  • Consent and privacy are considered before publishing photos of patients or others. If you object to any photo, tell us and it will be removed.
  • Videos are shown from the doctor’s YouTube channel.
  • Medicine changes over time. We try to keep articles up to date, but cannot guarantee every detail is always current.

Intellectual property

Text, photos, videos, the logo and the design of this website belong to Dr. Sharmin Afroz or the respective owners and are protected by the copyright law of Bangladesh. You may share links to any page, but you may not copy, edit, republish or commercially use the content without written permission.

The site may link to WhatsApp, Facebook, YouTube, maps and other platforms. We are not responsible for their content or policies; their own terms apply.

Visitors from outside Bangladesh

The website can be viewed from any country, but its information and services are arranged for treatment in Bangladesh. If you use it from elsewhere, you are responsible for following your local laws.

Limits of liability

The website is provided “as is”. We try to keep information accurate and current, but to the extent the law allows we are not liable for errors, omissions or downtime, or for the results of decisions made on the basis of information on the site.

Privacy

How we collect, use and store your information is explained in our Privacy Policy.

Changes to these terms

These terms may be updated when needed; the “Last updated” date at the bottom of the page will change. Using the site after an update means you accept the updated terms.

Governing law

These terms are governed by the laws of Bangladesh. Any dispute will first be resolved through discussion, failing which the appropriate courts in Dhaka will decide. If any term is found invalid, the remaining terms still apply.

Contact

For any question about these terms, call or WhatsApp: ০১৩৩৫৭৫৮২৬২

Frequently asked questions

Is my serial confirmed as soon as I send the form?

No. The form is a request; the serial is final only after the chamber confirms it by phone or message.

Can I get medical advice on WhatsApp?

No. WhatsApp is only for serials and general enquiries. Please visit the chamber for medical advice.

Can I take medicine based on the articles?

No. Articles are for general information. Always consult the doctor before starting any medicine or treatment.

Can I share the articles or videos?

Yes, you can share links to pages and videos, but you may not copy text or photos and publish them as your own without permission.

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